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Legal · Risk Disclosure

Risk Disclosure

Effective  April 30, 2026
Last updated  April 30, 2026
Version  1.0

This Risk Disclosure forms part of the Terms of Service. Capitalised terms have the meanings given there. By using MyZiggy you confirm you have read and understood the risks below.

01Nothing in MyZiggy is investment advice#

MyZiggy is a software tool. It produces ranked Setups based on a fixed methodology applied to public market data. Setups are general informational outputs.

  • MyZiggy is not a registered investment adviser, broker-dealer, futures commission merchant, commodity trading advisor, or financial planner.
  • Setups, Setup Scores, biases, entry zones, invalid levels, and target levels are not recommendations to buy, sell, or hold any asset.
  • Outputs are not tailored to your financial situation, objectives, risk tolerance, tax position, time horizon, or jurisdiction.
  • We do not know whether any digital asset is suitable for you. We cannot, and will not, decide that for you.
  • For personalised advice, consult a licensed adviser in your jurisdiction.

02You can lose all of your capital#

Digital-asset markets are volatile, often illiquid outside major pairs, and can move 20% or more in a single day with little or no warning. Specific loss scenarios include:

  • A position moving rapidly against you and reaching your invalid level.
  • A position gapping through your invalid level when the market is moving fast or thin, so your stop fills at a price worse than the stop level.
  • A series of consecutive losing trades that compound capital drawdown.
  • A position you opened being held while you cannot access the Service or your Exchange.

You should never trade with funds you need for living expenses, emergencies, debt repayment, or any short-term obligation.

03Past, hypothetical, and aggregate performance is not a guarantee#

The Service shows aggregate "System Performance" metrics — including win rate, average R, total signals, equity curve, and benchmark comparisons. These are computed across the population of Setups and assume a standard 1% per-trade risk; they are not your individual results.

  • Past performance is not indicative of future performance.
  • Hypothetical or simulated performance has inherent limitations: it is computed with hindsight and does not account for the financial and emotional realities of live trading, including slippage, fees, taxes, and execution latency.
  • "Win rate" reflects what the methodology produced historically; it does not mean any future Setup will win.
  • "Average R" is an average; individual trades vary widely around it, and a sequence of below-average trades is statistically expected.

You may underperform System Performance — sometimes substantially — even if you take every Setup, due to execution differences, capital changes, fees, slippage, or taxes.

04The methodology has limitations#

Setups are produced by a fixed methodology applied to historical and current market data. Limitations include:

  • Regime change. Markets shift between trending, ranging, and high-volatility regimes. A methodology that performed well in one regime may underperform in another.
  • Survivorship and selection effects. Aggregate statistics are computed only on the current active universe (currently 7 active pairs). They do not reflect what would have happened on coins that were excluded.
  • Out-of-sample uncertainty. Future market conditions may differ in ways the methodology has not seen.
  • Data and venue assumptions. Historical fills assume reasonable execution; live execution depends on your specific Exchange's order book at the moment you trade.
  • No omniscience. The methodology cannot anticipate exchange hacks, regulatory crackdowns, blockchain reorganisations, sudden liquidity shocks, or other tail events.

We deliberately do not expose internal score components, weights, ATR multipliers, or engine names. You should not rely on the score as anything other than a relative ranking; it is not a probability of profit.

05Tier-specific risks#

5.1 Decision Engine — information only

On the Decision Engine tier the Service produces information only. You decide whether and how to act, including which broker or exchange to use, what position size to take, what stop and target prices to use, and when to enter or exit. The Service has no responsibility for the timing or quality of any trade you place outside it.

5.2 Full Platform and Pro — execution and automation

On Full Platform and Pro the Service can submit orders to your Exchange when you confirm a manual trade or when a Execution Engines you have configured triggers. Additional risks apply:

  • You authorise each manual trade by completing the second-tap confirmation drawer. Once confirmed, the order is sent to your Exchange and may fill before you can cancel it.
  • A Execution Engines continues to act on your last-saved configuration even when you are not using the app. It will keep submitting orders until paused. You are responsible for monitoring it.
  • Configuration errors can cascade quickly. A misconfigured minimum Setup Score, oversized risk percentage, or oversized maximum-open-positions value can compound losses across multiple positions in hours.
  • The Execution Engines does not adapt to your changing financial situation. If your circumstances change (e.g., you need the capital for something else, or you no longer wish to trade certain assets) you must update the configuration or pause the Execution Engines.

06Execution risks (Full Platform and Pro)#

Even when a Setup is profitable in theory, execution can lose you money. Specific risks:

  • Slippage. The price you pay or receive can differ from the level shown in a Trade Plan, especially in fast or thin markets.
  • Latency. There is unavoidable delay between MyZiggy's instruction and the Exchange's execution. By the time the order arrives, the price may have moved.
  • Partial fills. Your order may execute only partially. The remaining portion may then be filled at a worse price, cancelled, or held as an open order at the Exchange.
  • Order rejection. Exchanges reject orders for reasons including minimum size, price-band rules, insufficient balance, rate limits, KYC status, geofencing, and maintenance.
  • Stop behaviour. Stop orders submitted to the Exchange are subject to the Exchange's order-execution rules. They can fill at prices materially worse than the stop level, or in extreme conditions, not fill at all.
  • Fees. Exchange trading fees, withdrawal fees, funding rates (for margin/perpetual venues, where applicable), and network fees reduce your realised return. The Service's P&L view does not always reflect every Exchange-side cost.
  • Time-in-force and order type behaviour. Limit, market, stop-limit, and stop-market orders behave differently. The Service's choices for you may not be optimal in every market condition.

07Exchange counterparty risks#

Your funds sit at the Exchange. MyZiggy never custodies your assets. This means the credit, operational, and regulatory risk of the Exchange is yours.

  • Insolvency. If the Exchange fails, you may lose access to your funds. Several major crypto exchanges have collapsed without making customers whole.
  • Hacks and theft. Exchanges have been hacked. Recovery is not guaranteed and is often partial.
  • Outages. Exchanges go down — sometimes for hours — exactly when you need them. During an outage MyZiggy cannot place, modify, or cancel orders.
  • Account freezes and KYC actions. Exchanges can freeze accounts, demand additional verification, or restrict withdrawals at any time.
  • Withdrawal delays. Even when working normally, exchanges sometimes delay withdrawals.
  • Regulatory action. A regulator may force the Exchange to delist a pair, restrict your country, or shut down — sometimes with little notice.
  • Geofencing. The Exchange may restrict your access if you travel.

You should diversify counterparty exposure where reasonable, keep only what you actively trade on an Exchange, and follow the Exchange's own guidance on cold storage for longer-term holdings.

08API connection risks#

  • Credential compromise. If your Exchange API Key leaks (e.g., via a phishing attack against your email or device), an attacker who also bypasses 2FA could place trades on your account, even though they cannot withdraw. We mitigate this with KMS encryption, scope enforcement, and the option for you to IP-restrict keys; you mitigate it with strong device hygiene and 2FA on the Exchange and on MyZiggy.
  • Connection loss. If the API connection drops mid-session, MyZiggy may be unable to manage open positions in real time. Stops and targets already submitted to the Exchange remain in place at the Exchange and continue to be managed by it.
  • Execution Engines pause on connection error. If the Exchange API stops responding, the Execution Engines enters an errored state and stops submitting new entries. Existing positions remain managed by Exchange-side stops and targets — not by MyZiggy.

09Execution Engines-specific risks#

  • Over-trading. A loose minimum Setup Score or a wide active-coin list can cause the Execution Engines to enter many positions in quick succession.
  • Concentration. The Execution Engines does not enforce diversification across uncorrelated assets. If the entire active universe moves together (which it often does in crypto), positions can lose simultaneously.
  • Stale configuration. A configuration appropriate for one market regime may be inappropriate for another. The Execution Engines will not re-tune itself.
  • Pause-but-keep risk. When you pause a Execution Engines and elect to keep open positions, those positions continue to be managed by Exchange-side stops and targets only. The Execution Engines will not re-enter or adjust them.
  • Rate limits. During high-activity periods the Exchange may rate-limit MyZiggy's order submissions, delaying or rejecting Execution Engines actions.
  • You cannot blame the Execution Engines. Every order a Execution Engines submits is your order, with your money, on your account, under parameters you set.

10System and infrastructure risks#

  • Service outages. MyZiggy can go down. During an outage you may not be able to view Setups, configure a Execution Engines, pause a Execution Engines, or place a manual trade through the Service.
  • Software defects. Software has bugs. Despite our review and testing, defects can affect Setup generation, position sizing, alerting, or Execution Engines behaviour.
  • Push notification reliability. Push delivery depends on Apple, Google, your device, your network, and your settings. We cannot guarantee that any particular alert will reach you.
  • Data accuracy. Market data displayed in the Service is sourced from upstream providers and the Exchange. It may be delayed, missing, or wrong.

If a defect or outage affects you, your remedy is limited as set out in the Terms of Service.

11Regulatory risk#

The regulatory treatment of crypto trading and of tools like MyZiggy is evolving and varies by jurisdiction. Specific risks:

  • A regulator may classify a particular asset, instrument, or activity in a way that restricts your access.
  • New rules may impose tax-reporting, AML, or licensing obligations on you.
  • Use of leverage, perpetual futures, or other derivatives may be restricted for residents of certain countries; Setups generated for spot pairs do not authorise you to trade derivatives.
  • We may be required to block users from certain jurisdictions on short notice.

You are responsible for knowing and following the law that applies to you.

12Tax risk#

  • Crypto trading creates taxable events in most jurisdictions. Each fill (entry, partial close, full close) may be a taxable event.
  • The Service does not file taxes, withhold taxes, or issue tax forms.
  • The "Realised P&L" shown on the Performance screen is a trading metric, not a tax figure. It is not an authoritative tax record.
  • Consult a tax professional in your jurisdiction.

13Suitability — is this product right for you?#

The Service is more likely to be appropriate for you if all of these are true:

  • You have prior experience trading liquid markets.
  • You understand how to read Setups, manage position size, and respect stops.
  • You can monitor an account and intervene when needed.
  • You are trading discretionary risk capital you can afford to lose.

The Service is not appropriate if:

  • You are inexperienced and looking for a "passive income" or "set and forget" tool.
  • You believe past or aggregate performance predicts your individual outcomes.
  • The capital is borrowed, retirement, education, healthcare, or short-term-need money.
  • You expect MyZiggy or anyone associated with it to recover trading losses.

If any of the "not appropriate" items apply, do not use Full Platform or Pro execution features.

14Acknowledgement#

By using MyZiggy you acknowledge that you have read this Risk Disclosure, you understand the risks set out in it, you have considered whether the Service is appropriate for you in light of your circumstances, and you accept that you are solely responsible for every trading decision and every order placed in connection with your account.

15Contact#

If you have questions about this Risk Disclosure, contact legal@myziggy.ai. For questions about your account, support@myziggy.ai.